If your invoice is up to date and you still have no service after last night please do the following:

1- Restart your router/modem (unplug for at least 5 mins).

2- Restart your device or unplug  for 5 mins as well.

if these options still do not bring up the service please log out and log back into the app.

Try your subscription service on a device which is not on your local internet like on your phone just to make the is not the router.

Don't know your credentials ? simple log on to your account here on the website then click on services.  Please find your active subscription then click on it and that should bring you to your service details where you can find your subscription credentials.

Any other questions or if you need more help please open a support ticket.

Tuesday, September 17, 2019

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