How to find your CREDENTIALS For your Subscription.

Hello, Please remember that the website and the App use different credentials.  To find your App login credentials. Please log in to your account: Client Area: Log In Once you are logged in Click on "Services" then "My Services" now on under "Product/Service" as long as the status is "Active" you will be able to get access to your login ... Read More »

11th Jul 2020
No Service ?

Hello, If your invoice is up to date and you still have no service after last night please do the following: 1- Restart your router/modem (unplug for at least 5 mins). 2- Restart your device or unplug  for 5 mins as well. if these options still do not bring up the service please log out and log back into the app. Try your subscription ... Read More »

17th Sep 2019
No Email?!

To find your App login credentials. Please log in to your account: https://www.ks-hosting.com/clients/clientarea.php Once you are logged in Click on "Services" then "My Services" now on under "Product/Service" as long as the status is "Active" you will be able to get access to your login details for that product by selecting "Service ... Read More »

24th Jun 2019
Missing Email with info? - Wrong Username & Password

Hello, Please remember that  website account and subscription use different credentials.  To find your App login credentials. Please log in to your account: https://www.ks-hosting.com/clients/clientarea.php Once you are logged in Click on "Services" then "My Services" now on under "Product/Service" as long as the status is "Active" you will ... Read More »

21st Jun 2019
Knowledge Base

Please, Before submitting a ticket please check our Knowledge base to see if you can find the answers you're looking for. If you're sure you can not find it then feel free to open a support ticket.

7th Jan 2019
How to renew

Please remember, PAYMENTS ARE RECURRING AND YOUR SUBSCRIPTION WILL AUTO-RENEWThe only way payments will not be automatically taken is if you did your initial payment with PayPal which is no longer being supported by us or the authorization token associated with your credit/debit card on file has expired.In the event of having paid with PayPal ... Read More »

6th Aug 2018