For the majority of you that still DO NOT have service after trying the above please login and create a ticket to ask for a refund if you absolutely need it, or let us know you want to be contacted if we can bring the service back up again in the future. We understand that most of you without service will move on to another provider and we want to say thank you for being such a loyal customer.
When our service was started, we were looking to provide a very low-cost solution for customers who could not afford or chose not to pay exorbitant fees the monopoly companies charge. Our company operated on a very small profit (and some months no profit at all) to continue to provide a very low-cost solution for its clients. This last attack devastated our network on our spirits and we are not sure if we can continue operations. As stated above, if you are part of the few that still have service, you will be getting an email from us letting you know if we will continue service for you and if so, how things will be changing for your account in the future.
Thanks again for the love and support everyone has poured out during this difficult time.
Sincerely, the KSBilling Team.
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